Speaker. Workplace Strategist. Dot Connector.

The Business of Relationships

Erica Keswin is an expert in the business of working human. She helps top-of-the-class businesses, organizations and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch. In everything she does—speaking, workshops, writing, consulting, research—and in her personal life, she is a passionate dot-connector.

Her  book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World (McGraw Hill) will drop in September, 2018.

The Spaghetti Project - Logo

Inviting Good Things to the Table

The Spaghetti Project is a platform devoted to sharing the science and stories of human connections with global brands, communities, teams and individuals. Inspired by a 2015 Cornell study showing that firemen who eat together are better at their jobs (they save more lives!), Erica has made it her business to help people honor relationships. And as a hats-off to the firemen and their go-to firehouse meal, she calls her work the Spaghetti Project.

What's New?


Do This One Thing to Make 2018

When clients ask Erica how they can better network and accelerate their careers, or executives ask her for suggestions to improve the culture of their organizations, she gives them the same answer.

Forbes >>

PEO Conference

2017 PEO Conference

Erica talks to Presidents of Enterprising Organizations (PEO) about technology, the workplace, and why honoring relationships is so good for business.

2017 PEO Conference Interview >>

Harvard Business Review

Use Stories from Customers to Highlight Your Company’s Purpose

When a company brings true stories to light, the culture becomes one of paying attention. Leaders and managers learn to focus on what’s most important — the real experiences of real people.

From Harvard Business Review >>

The Blueprint

The Blueprint from Box.com

In this podcast and accompanying article, Erica discusses the science and stories of human connections, as well as revealing her morning caffeine routine.

The Blueprint >>

Job Hopping

Why People Go Job-Hopping

In a year when conventional wisdom seems to be constantly shifting, it appears that long-held beliefs about employees are also eroding. Erica talks to OZY about employee retention.

Acumen OZY >>

Brad Zizmor, A + I

Clients & Testimonials

Over the past twenty years, Erica has worked with top clients ranging from A+I Architecture to NASA to The Wharton Club. Read what they have to say about her.

Clients & Testimonials >>