Speaker. Workplace Strategist. Dot Connector.

The Business of Relationships

Erica Keswin is an expert in the business of working human. She helps top-of-the-class businesses, organizations and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch. In everything she does—speaking, workshops, writing, consulting, research—and in her personal life, she is a passionate dot-connector.

The Spaghetti Project - Logo

Inviting Good Things to the Table

The Spaghetti Project is a platform devoted to sharing the science and stories of human connections with global brands, communities, teams and individuals. Inspired by a 2015 Cornell study showing that firemen who eat together are better at their jobs (they save more lives!), Erica has made it her business to help people honor relationships. And as a hats-off to the firemen and their go-to firehouse meal, she calls her work the Spaghetti Project.

What's New?

Job Hopping

Why People Go Job-Hopping

In a year when conventional wisdom seems to be constantly shifting, it appears that long-held beliefs about employees are also eroding. Erica talks to OZY about employee retention.

Acumen OZY >>

The Sweet Spot with Randi Zuckerberg

The Sweet Spot: Where Tech Meets Connect

Erica and Randi Zuckerberg broadcast live from Sue’s Tech Kitchen at The Bridge at Cornell Tech on Roosevelt Island. Episode 3 of their ongoing video series “The Sweet Spot.”

Facebook Live >>

Harvard Business Review

Use Stories from Customers to Highlight Your Company’s Purpose

When a company brings true stories to light, the culture becomes one of paying attention. Leaders and managers learn to focus on what’s most important — the real experiences of real people.

From Harvard Business Review >>

The Blueprint

The Blueprint from Box.com

In this podcast and accompanying article, Erica discusses the science and stories of human connections, as well as revealing her morning caffeine routine.

The Blueprint >>

So Money with Farnoosh Torabi

Podcast: So Money Interview with Farnoosh Torabi

“We need to both leverage technology to strengthen relationships but also put it in its place.” Erica & Farnoosh dive deep on workplace culture & technology issues.

From So Money >>

Brad Zizmor, A + I

Clients & Testimonials

Over the past twenty years, Erica has worked with top clients ranging from A+I Architecture to NASA to The Wharton Club. Read what they have to say about her.

Clients & Testimonials >>